Family Resource Workers

What does a family resource worker do?

A family resource worker determines the eligibility of families for state and federal assistance programs. Family resource workers impact individuals and communities by providing basic needs to families in need.

What soft skills are needed to be a competent family resource worker?

  • Computer skills - Documentation on program eligibility decisions are housed in complex computer databases
  • Efficient with ever-changing rules and regulations
  • Excellent written and verbal communication skills
  • Knowledge of community resources - Clients may need referrals to further resources on a case by case basis.
  • Organization - Family resource workers are continually maintaining their clients’ case documentation.
  • Personable personality - Family resource workers need to develop a robust and trusting rapport with their clients.

Are you interested in becoming a family resource worker? Check out our Human Services programs!

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Contact us today!