Contact Us Today! 800.889.3282

Contact Us Today! 800.889.3282

Online Studies

Technical Requirements

How do I access Blackboard?

  1. Visit the Blackboard website
  2. Enter your Username and Password
    • Username: 9 Character Sonisweb ID (If you have letters in your ID use Upper Case)
    • Password: Your Sonisweb PIN
  3. Click the "Login" button

Where are all my courses?

Once you have logged on to Blackboard, you will see the courses you are enrolled in on the right hand side. Contact Online Studies support if the term has already begun and your course(s) are still not available. For each course, the title of recent announcements (created by the instructor) will be listed.

To access the details of a course, click on the course title. This will take you to the course entry page. The course entry page normally shows you the announcements created by your instructor. It is imperative that your, the student, check Blackboard multiple times per week for new announcements.

I forgot my password; what should I do?

The help desk is available 7 days per week. Please call tech support at number below.

Email: bbsupport@goodwin.edu
Voice: (860) 913-2152
Live Support
Monday – Friday: 8:00 am – 5:00 pm EST
24 hour response time after hours

Blackboard should be used with any mobile devices. Install the BbStudent app.

All browsers require JavaScript, Java, Popups, and Cookies to be enabled

Microsoft® Windows® Operating System

Internet Explorer® 8 Internet Explorer 7 Firefox (Final Release Channel) Firefox 3.6 Firefox 3.5
Windows® XP (32-bit) Compatible Compatible Compatible Compatible Compatible
Windows Vista® (32-bit) Certified Compatible Compatible Certified Compatible
Windows Vista (64-bit) Compatible Compatible Compatible Compatible Compatible
Windows 7 (32-bit) Certified Unsupported Compatible Certified Compatible
Windows 7 (64-bit) Compatible Unsupported Compatible Compatible Compatible

Apple® Mac OS® Operating System

Safari® 5.0 Safari 4.0 Safari 3.2 Firefox (Final Release Channel) Firefox 3.6 Firefox 3.5
Mac OSX 10.5 "Leopard®" Compatible Compatible Unsupported Compatible Compatible Compatible
Mac OSX 10.6 "Snow Leopard®" Certified Compatible Unsupported Compatible Certified Compatible

The following technologies are not supported:
Internet Explorer 6
Firefox 1.X, 2.0, and 3.0
Safari 2.0, and 3.0
Mac OSX 10.4 “Tiger”
Java 5

Blackboard Learn requires the latest version of Sun JRE 6.