One Riverside Drive
East Hartford, CT 06118
Tel 860.528.4111
Toll Free 800.889.3282

Counseling Services

Faculty

Resources for Helping Students in Crisis

As faculty and staff, you are significant people in a student’s life. College students who experience overwhelming stress often seek help from trusted faculty and staff members. If you learn that one of your students or a coworker is distressed, disruptive or acting in a threatening manner, there are college and community resources that can help you as well as the person in distress.

Resources

Goodwin College Counselors are available to talk with you about how you can recognize signs of distress and about what college and community resources are available to you.

• Letter to Faculty
• Goodwin College’s Crisis Plan
• List of Community Resources – Purpose & Contact List
• Faculty and Staff Referral Form

Your role as a possible helper is not only valuable, it could be crucial. In most cases, you will be able to respond effectively to student needs; however, there might be occasions when you would want to refer a student to someone else for assistance.

Counseling

Our counselors are trained to counsel students on academic and personal issues as they relate to their status as a student. If a student requires additional clinical counseling, the student will be referred, by the counselor, to Dr. Hank Lerner, a licensed professional counselor, who is available for referral and consultation. Students who want to make an appointment with Dr, Lerner, without first visiting the Advising and Counseling Center may do so. Dr. Lerner can re reached directly at 860-236-4295.

• In urgent situations, you can contact the Intercommunity Mental Health Center at 860-569-5900
• This crisis line is manned 24 hours/day
• If the counselors at Intercommunity deem it appropriate, they have the ability to send their Mobile Crisis Unit to campus to provide an immediate psychological assessment, to try to help to deescalate the crisis, and/or, if appropriate, facilitate psychiatric hospitalization
• In emergency situations, always dial 911 first
• Dial 555 to contact campus security before doing anything else
• Clearly state your name and location and the reason for the call

In some cases, students may find it is in their best interest for information to be shared with a faculty, staff, family member, or significant other. This is done with the student’s written authorization that includes a clear explanation of the purpose and content of the disclosure. An exception would be a counselor’s determination of imminent danger to the student or others. In these cases, counselors are obliged to disclose this information to the Vice President for Academic Affairs or the Vice President.

Counseling Services Hours

Monday - Thursday, 8:30am - 7:00pm
Friday, 8:30am - 5:00pm
Saturday, 9:00am - 1:00pm

Counseling Services Staff

You can call to set up an appointment for the student or call a counselor while the student is in your office, and then hand the phone to the student to arrange the appointment.