BMM 460 - Quality Management Systems

3 credits (PREREQUISITE: BMM 228)

This course addresses current quality improvement concepts and techniques in industry with an emphasis on modern manufacturing requirements. This course introduces the fundamental tools of Statistical Process Control (SPC) as they are used in industry to reduce costs, identify root cause, and increase productivity at a predictable quality level. Applied principles and techniques of total quality management systems will be utilized to ensure correct definition, measurement, analysis, improvement and control (DMAIC) of common manufacturing problems. Areas of study include: basic statistical and probability theory, sampling techniques, process control charts, nature of variation, histograms, attributes and variable charts, managing responsibilities of a quality standards department, development of grades/standards of quality, acceptance sampling/inspection, recording, reporting/use of control charts. (F, Sp, Su)