OS 180 - Organizational Supervision and Administrative Roles


This course focuses on the organizational essentials of supervising personnel and the connections with Human Resources, unions and the organizational mission. Topics include supervisory principles, the role of discipline, motivation and the practice of coaching, teambuilding and mentoring. Ethical concerns of supervision are discussed in case studies. Monitoring and assessing performance to detect and correct substandard performance is also examined. It further looks at management’s role in the supervisory process and develops good decision-making approaches to supervisory challenges. Supervisory ethical considerations are explored. (F, Sp, Su)