Appeals and Grievances
When questions or concerns arise which must be discussed and resolved, it is important to know the person with whom to speak and the procedure for obtaining resolution of issues.
Goodwin College treats its programs as a form of on-the-job training for its students. For that reason, any complaint or suggestion regarding a class should be discussed first with the instructor. If a student is unable to satisfactorily address the problem, (s)he should make an appointment with the appropriate Department Chair. After that, appeals may be made, in writing, to Goodwin College's Appeals Board (GCAB). All appeals should be sent to Ann Clark, Executive Vice President/Provost and Chair of the Appeals Board. Decisions will be rendered in writing within two (2) weeks.
The GCAB will also hear appeals on financial aid and conduct issues after the student has sought a remedy through the appropriate channels. As with academic issues, appeals may be made, in writing, to the Goodwin College Appeals Board. All appeals should be sent to Ann Clark, Executive Vice President/Provost and Chair of the GCAB. Decisions will be rendered in writing within two (2) weeks.
If you are still aggrieved after speaking to all of these people, you may call or write the Connecticut Office of Higher Education at 61 Woodland Street; Hartford, CT. The phone number is (860) 947-1800. Students wishing further clarification may direct concerns, in writing, to the New England Association of Schools and Colleges; 3 Burlington Woods, STE 100; Burlington, MA 01803-4514. Their phone number: 781-425-7700.